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General information that is applicable for all events on the Frankfurt exhibition grounds

The exhibition grounds Information on stand construction Arrival, accommodations and stay Contact persons for your questions

The exhibition grounds

The exhibition grounds are a small city within a city. That is why we provide you with an overview of the most important services on the exhibition grounds, as well as three maps detailing key points of interest.

Car parks and gates

Isometrischer Geländeplan

Site map with an overview of the car parks in the vicinity and the entry gates (PDF)

Services on the exhibition grounds

You will find the following services on the exhibition grounds:

  • Bank (Reisebank): Foyer of Hall 4.1, on the east side
  • Fairshop: Foyer of Hall 4.1, on the east side
  • Fire station: OSC, Hall 4.0, on the west side
  • Lost and Found: Torhaus, Level 0
  • Cash machines (ATMs): Eingang City (City Entrance), Level 0 | Foyer of Hall 4.1, on the east side | Eingang Galleria (Galleria Entrance) between Halls 8 and 9, Level T | In the Portalhaus next to Hall 11, Level 0
  • Chapel Torhaus, Level 4
  • Kindergarten/childcare: Torhaus, Level 1
  • Mini-markets: Eingang City (City Entrance), Level 0 | Halls 4.0 + 4.1 | Hall 5.0, entrance facing outdoor exhibition area | Torhaus, Level 3 | Hall 9.0 | Hall 10.0 | Hall 11.0
  • Multimedia Centre: Torhaus, Level 3
  • Muslim prayer room Hall 10.4
  • Trade Fair Management during the fair: Torhaus, Level 2
  • Police: OSC, Hall 4.0, on the west side
  • Post office: Torhaus, Level 3
  • Press Centre: Torhaus, Level 4
  • Restaurants: Torhaus, Level 2
  • First aid station: Hall 2, Festhalle, on the north-east side | OSC, Hall 4.0, on the west side | Hall 8.0 on the north side
  • Room reservations: Torhaus, Level 3

Services auf dem Messegelände Frankfurt

Site plan with an overview of the most important services on the exhibition grounds (restaurants, cash machines (ATMs), supermarkets etc.) PDF

Goods lifts

Lastenaufzüge auf dem Frankfurter Messegelände

Site map showing the locations of the goods lifts in the Frankfurt exhibition halls (PDF)

Time and again, carelessly discarded lit cigarettes create potentially hazardous situations on the exhibition grounds. To prevent these from turning into major incidents, smoking is now banned in the exhibition halls. This ensures that you will not endanger yourself or anyone else on the exhibition grounds. 

Eingang Kantine Cucina

Our catering subsidiary Accente operates the “Cucina” canteen. Conveniently located on the exhibition grounds, it can be reached quickly and easily. You will find it in the Dependance, adjacent to Halls 3 and 4 on the 2nd floor.

Accente provides every day a breakfast buffet and prepares numerous meals on a daily basis for all stand constructors and other individuals working on the exhibition grounds. This also includes a vegetarian option. Furthermore, you will find a salad bar, fruit and desserts alongside the main aisle. Drinks are also provided. Everything is available for a fair price.

Please note: These food items must be purchased using a card. You can obtain these cards from machines in the Kantine foyer. You can also top up the credit on your food card here.

Cucina has the following opening hours during the set-up and dismantling phases of an event:

  • Monday 7:00 – 14:30 | Breakfast 7:00 – 10:00 | Lunch 11:30 – 14:30
  • Tuesday 7:00 – 14:30 | Breakfast 7:00 – 10:00 | Lunch 11:30 – 14:30
  • Wednesday 7:00 – 14:30 | Breakfast 7:00 – 10:00 | Lunch 11:30 – 14:30
  • Thursday 7:00 – 14:30 | Breakfast 7:00 – 10:00 | Lunch 11:30 – 14:30
  • Friday 7:00 – 14:30 | Breakfast 7:00 – 10:00 | Lunch 11:30 – 14:30
  • Saturday 8:00 – 14:00 | Breakfast 8:00 – 10:00 | Lunch 11:30 – 14:00
  • Sunday 8:00 – 14:00 | Breakfast 8:00 – 10:00 | Lunch 11:30 – 14:00

Various bistros and mobile catering stands are also open during the set-up and dismantling phases of certain events.

For more information and a look at the weekly changing menu visit the Accente website.

Tasty pizza delivered directly to the exhibition grounds

Pizza für die schnelle Mahlzeit zwischendurch

“I’d like number 12. It’ll be number 17 for me. But with extra cheese, please! And I’d also like a salad with tuna, but no onions.”

No problem! If pizza is the choice, we can also offer you an excellent delivery service. Open every day of set-up and dismantling from 11:00 to 22:00.

You can view the Pizza Service Pronto menu here.

Auf- und Abbauausweis für den Zutritt zum Frankfurter Messegelände

Every set-up and dismantling assistant requires their own pass allowing them to enter the exhibition grounds on set-up and dismantling days.

Please ask your exhibitor to send you a blank pass in PDF form before the event. Simply print out the required number of passes and enter the names of the assistants on the printouts. This allows them to enter the exhibition grounds.

Please note that spot-checks will be made.

This pass authorises you to enter the exhibition grounds with a car or van with a gross vehicle weight rating of up to 3.5 t directly after the trade fair closes – for a period of 2 to 2.5 hours depending on the trade fair. By issuing this pass, we make it possible for you to remove small items in advance of general admission for dismantling vehicles.

For this purpose, we will be issuing a limited number of special dismantling vehicle passes during the last two days of set-up and during the trade fair itself until all have been taken. Please refer to the event-specific parking and traffic regulations for the precise days and times during which these passes will be issued.

You can obtain your pass from the Central Information Desk on Level 02 of the Torhaus. When you pick it up, you must sign a declaration that you will be charged an additional €200.00 when invoiced for your ancillary costs if you do not leave the exhibition grounds with your vehicle by the deadline specified in the pass.

Special dismantling vehicle passes will only be issued to exhibitors upon presentation of an exhibitor ID and customer number. The number of these passes is limited to a maximum of 400, so we recommend that you obtain yours as early as possible. They cannot be ordered in advance.

Both entry and departure after the trade fair are only possible at the gate specified on the pass. If you leave the exhibition grounds with your vehicle on time – i.e. before the deadline specified on the pass – you will not be charged for your special dismantling vehicle pass. For departures after the deadline, your pass serves as your receipt and we will include a €200.00 charge with your ancillary costs invoice.

Given the relatively short duration of events, we ask that you address your shipments as detailed below to ensure that they can be delivered without difficulty. Otherwise, there is a danger that such packages might not be delivered at all.

Company name
Stand: Hall / Level / Aisle / Stand no. / Event (e.g.: 8. 0 D 25 Ambiente)
at Messe Frankfurt GmbH
Ludwig-Erhard-Anlage 1
60327 Frankfurt am Main
Germany

Stapler bei der Messe Frankfurt mieten

Forklifts and cranes can be rented from Messe Frankfurt Logistics Services.

Messe Frankfurt Logistics Services
Phone: +49 69 75 75‑60 75
Fax +49 69 75 75‑96 075
Email: logistics@messefrankfurt.com

Both of these services can be booked easily using the Shop for Exhibitor Services.

You can obtain elevated work platforms (“cherry pickers”) and lifting platforms from our logistics partners:

  • DHL Global Event Logistics GmbH, Cargo Center Messe Frankfurt
    Phone: +49 69 97 67 14 100
    Fax: +49 69 97 67 14 130
  • DSV Solutions GmbH, Cargo Center Messe Frankfurt,
    Phone: +49 69 87 00 71 200
    Fax: +49 69 87 00 71 299

Information on stand construction

New truss grid in Hall 8!

We provide you with this information in the Messe Frankfurt Technical Guidelines and in individual factsheets. We have compiled all of the documents for you here.

Important:
Different Technical Guidelines may apply for certain events. We therefore ask that you also refer to the corresponding event-specific Technical Guidelines.

Approval of stand construction plans

Download the Stand Construction Authorisation form here. 

Got to the Stand Construction Authorisation Check

Permits are required for the following:
Exhibition stands larger than 100 m² in area, stands located in outdoor areas, temporary structures, mobile stands, two-storey stands, special structures and special constructions require consent and inspection, and are subject to additional cost. Any costs incurred will be invoiced to the exhibitor / stand constructor.

Special constructions include:

  • Stand structures and exhibits that are more than 4 metres in height
  • Closed ceilings
  • Platforms and stages higher than 0.20 m
  • Glass constructions
  • Moving components
  • Floor/ceiling connections

Permits are not required for the following:
For single-storey stands

  • that are not considered to be special constructions
  • whose stand area is less than 100 m²
  • whose height does not exceed 4.00 m

it is not necessary to submit planning documents.

You will find this information in the Technical Guidelines (PDF) under Item 4.2.

Important:
Different Technical Guidelines may apply for certain events. We therefore ask that you also refer to the corresponding event-specific Technical Guidelines.

Inspection and permission for structures requiring a permit

Dimensioned stand plans drawn to a suitable scale (e.g. 1:100), labelled in English or German, accompanied by floor plans (as well as sectioned views and perspective views if appropriate), shall be submitted in digital form (PDF) for approval by no later than six weeks before the start of set-up to the

Messe Frankfurt Venue GmbH
Technical Project Management
Ludwig-Erhard-Anlage 1
D-60327 Frankfurt am Main

standapproval@messefrankfurt.com

After the stand plans have been inspected, one copy will be stamped as having received permission and returned to the exhibitor / stand constructor if accepted.
Stand construction may not commence until the plans have been stamped as having received permission.

In order to receive permission for the following:

  • Special constructions
  • Two-storey structures
  • Stands in outdoor areas
  • Temporary structures
  • Cinemas and auditoriums
  • Stages and platforms

the following documentation must be submitted in digital form (PDF) in German or English by no later 13 than six weeks before the start of set-up:

  1. Structural calculations complying with German building standards that are checkable or have been checked by a second independent structural engineer.
  2. A building description specifying the materials used (including certificates in German or English where applicable).
  3. Stand construction drawings to a suitable scale, e.g. 1:100 (floor plans, perspective views, sectioned views) as well as a ceiling plan with dimensions of the closed ceiling(s).
  4. A plan detailing the escape routes that includes the lengths and widths of each.
  5. Submission of a type certification / certification book renders Item 1 superfluous.

In the event that structural calculations examined by a second, independent structural engineer are not submitted, Messe Frankfurt will commission a firm of engineering consultants to check the plans and separately invoice the exhibitor / stand constructor for their services.
The firm of engineering consultants will contact the stand construction manager at a specified time / after consultation to provide assistance and examine structural characteristics, and to inspect the structure for a fee.
Due to the additional work entailed, the absence of structural calculations results in additional costs for the exhibitor / stand constructor.

You will find this information in the Technical Guidelines (PDF) under Item 4.2.1.

To make your stand construction in Frankfurt as pleasant as possible, we have developed a simple stand construction authorisation check for you. With a few questions, you can easily determine whether you need to submit a stand plan for your stand to Messe Frankfurt for approval.

Go to the Stand Construction Authorisation Check

All sort of plants as well as deciduous and coniferous trees may only be used if their root bales are being kept moist at all times.
Artificial plants must be certified according to the DIN 4102, at least B1 or according to the DIN EN 13501-1 as at least class B/C s1 d0, as flame retardant and may neither drip off burning nor develop toxic damps and gases as well as contribute to a strong production of smoke. A copy of proof must be available on site at your stand.

Furthermore smoking is now banned in the exhibition halls.

Feuerlöscher sind am Messestand vorgeschrieben

There must be at least one fire extinguisher on every storey of an exhibition stand. Furthermore, an additional fire extinguisher must be present for each additional 200 m². An additional fire extinguisher must also be kept on hand at the entrance to every stairway in the stand.

The fire extinguishers must have an extinguishing capacity of at least 27 A for fire class A or 144 B for fire class B and should not be heavier than 12 kg. If there are kitchens present at stands, suitable fire extinguishers must be kept available.

Exhibitors must label fire extinguishers with their stand number and exhibitor name to ensure that they can be properly assigned to the correct stand areas.

You will find all information on fire protection under Item 4.4 of the Technical Guidelines. Please also ask the organiser of the event if there are any other guidelines that are applicable for the event.

We will be happy to provide you with the quantity of fire extinguishers that you require on time for the start of set-up. With this option, you do not have to worry about organisation or disposal. You can order fire extinguishers easily using the Shop for Exhibitor Services.

Technische Service bei der Messe Frankfurt bestellen

You can order all of Messe Frankfurt’s services easily and round the clock from the Shop for Exhibitor Services.

Messe Frankfurt offers you a wide range of services to help ensure that your stand construction runs smoothly and efficiently – we have provided a description of these services for you here.

If you require a system stand for your customer, you can configure this easily with the Fairconstruction stand configurator.

Our Customer Service Team will also be happy to assist you with any questions you might have regarding stand construction on the Frankfurt exhibition grounds.

Maschinen und Werkzeuge von Boels Rental mieten

Rent tools and small machines from our cooperation partner Boels Rental. You can choose from a product range of over 200 items and receive all rented tools and machines delivered directly to the exhibition hall.

It works as simple as that:

  1. You contact Boels rental by email depot.339@boels.de or phone 06196/9698817
  2. You select the machines or tools you need from the rental catalog or describe your requirements to the Boels experts. The  employees will assist you in choosing the right professional tool. 
  3. You will receive an offer and, after your confirmation, delivery will be made directly to the exhibition hall.
  4. The rental is open on all set-up and dismantling days Mo-Fr. 07:00 to 17:00 (only during trade fair times). 

If you have any questions, please also contact the hotline 01805-123 26 35.

Messe Frankfurt operates a number of online systems designed to help you, as a stand constructor or agency, to better serve exhibitors and other customers with their event activities.

Would you like to order products and services online for your customers?

Shop für Ausstellerservices

If so, you can use our Shop for Exhibitor Services to order products – such as floor coverings and stand construction components – and services – including rigging and cleaning.

We send the access details for the Shop for Exhibitor Services to the exhibitor's contact person approx. six months before the event. If you would like to place orders on the exhibitor's account, please get in touch with your contact and ask them to send you the stand code. All you need then is a Messe-Login (MyAccount) to access the Shop for Exhibitor Services and enter the stand code.

If you already have a stand code or are ordering services on your own account, you can go directly to the Shop for Exhibitor Services.

Order services directly from the Shop for Exhibitor Services.

You will find answers to frequently asked questions regarding the Shop for Exhibitor Services in the FAQs.

Would you like to configure system stands for your customers’ trade fair presentations?

Der Fairconstruction Standkonfigurator

The Fairconstruction stand configurator is available for this very purpose. Simply go to the configurator, select a system stand that is at least 12 square metres in size, and configure it modularly. You can find out how the stand configurator works on the Fairconstruction website.

Order a stand in the Fairconstruction stand configurator.

Would you like to register your vehicle to drive onto the exhibition grounds?

Fahrzeug für die Zufahrt zur Messe Frankfurt registrieren

You must register every vehicle that needs to enter the exhibition grounds during set-up and dismantling in advance. This optimises access to the exhibition grounds.

Please make sure that you always have the following information ready:

  • Plate number of the vehicle that is to enter the exhibition grounds
  • Driver’s name
  • Driver‘s mobile phone number
  • Freight forwarder’s name / Supplier’s company name
  • Hall + stand number (e.g. 3.1 A26)
  • Logistics services have been ordered: Yes / No

When approaching the exhibition grounds, please follow the signs to “Check-In”. These will direct you to the current registration area. Once there, you will be given a vehicle admission pass specifying the gate through which you are to enter the exhibition grounds. You may only enter the exhibition grounds through the gate assigned to you at the Check-In. The vehicle admission pass is only valid for this gate.

Please note: In case of high volume of traffic waiting times are possible at the check-in!
Please note that only vehicles with an authorisation form will be allowed on to the exhibition grounds.

Register a vehicle in Messe Frankfurt’s vehicular access system.

Arrival, accommodations and stay

We provide you with information on travelling to the Frankfurt exhibition grounds on Messe Frankfurt's website.

If you need to drive onto the exhibition grounds, please note the following:
Every vehicle that wishes to enter the exhibition grounds during set-up and dismantling must be registered in advance using our online system. You will find out why this is so important and how the system works right here.

We recommend that you listen to traffic reports during your journey to Frankfurt.

Hessian radio stations such as FFH, hr iNFO and hr3 are some of the broadcasters that provide the latest traffic jam reports.

Go to vehicle registration

Fahrzeugregistrierung bei der Messe Frankfurt

Please note the following information on driving onto the exhibition grounds during set-up and dismantling:

Messe Frankfurt’s new Central Traffic Management system has offered customer vehicles optimised access to the exhibition grounds during the set-up and dismantling phases of events. For this purpose, we ask exhibitors, stand construction companies and freight forwarders to register online in advance.

Once you have a print-out of the registration confirmation, you can go to the specified check-in. Please follow the signs from the motorway exit F-Rebstock (address for your navigation device: Bruno-Poelke-Strasse).

During the set-up and dismantling phase (incl. early set-up and extended dismantling), vehicles may only access the exhibition grounds through the check-in. Here, the check-in staff will see whether a loading zone is available for you. If it is, you will be given an authorisation form specifying the gate through which you can access the exhibition grounds.

Please note: In case of high volume of traffic waiting times are possible at the check-in!
Please note that only vehicles with an authorisation form will be allowed on to the exhibition grounds.

More information is available in the Check-in guide (PDF) and the FAQs (PDF).

Hotel und Restaurant Guide

There are numerous places where you can stay near the exhibition grounds and throughout the metropolitan area. There is something in every category, from basic guesthouses and bed and breakfasts to five-star hotels. Our Hotel Guide provides you with a good overview.

You can also book your stay through

Wohnmobilstellplätze am Messegelände Frankfurt

Parking spaces without infrastructure (i.e. without electricity and water connections) are available in Messe Frankfurt’s visitor car parks for motorhomes.

You can find information about nearby campsites in Frankfurt here: Information on campsites in Frankfurt (via frankfurt.de)

Frankfurt offers a wide range of leisure and recreational activities: shopping, festivals, entertainment, sports, relaxation and much else besides.

Here are some of the opportunities you will find in the direct vicinity of the exhibition grounds:

  • Shopping: Skyline Plaza – can be reached through the Tor Ost (East Gate) exit
  • Relaxation/outdoors: Europagarten park and Rebstock park – can be reached through the Tor West (West Gate) exit
  • Culture: EXPERIMINTA ScienceCenter (an interactive museum) and Naturmuseum Senckenberg (museum of natural history) – each can be reached through the Tor Nord (North Gate) exit / Ausgang City (City Exit)

You will find many other ideas for your free time on the City of Frankfurt and Frankfurt Tourism websites.

Contact persons for your questions

Our service teams will be happy to assist you if you have any questions:

Catering | catering@accente.com | +49 69 7 56 02-22 41
Cleaning | cleaning@messefrankfurt.com | +49 69 75 75-69 11
Compressed air + natural gas | compressedair@messefrankfurt.com | +49 69 75 75-66 78
Electricity | electricity@messefrankfurt.com | +49 69 75 75-66 70
Hostess | office@dkts.de | +49 6101 9956198
Interpreter | info@bbklanguages.com | +49 72 74 70 27 70
Logistics | logistics@messefrankfurt.com | +49 69 75 75-60 75
Security | standguard@messefrankfurt.com | +49 69 75 75-63 42
Shop for Exhibitor Services | serviceshop@messefrankfurt.com | +49 69 75 75-29 99
Suspensions | suspensions@messefrankfurt.com | +49 69 75 75-68 99
Stand construction + stand equipment (Fairconstruction) | fairconstruction@messefrankfurt.com | +49 69 75 75-66 66
Stand construction approval | standapproval@messefrankfurt.com | +49 69 75 75-59 04
Telecommunication | telecommunication@messefrankfurt.com | +49 69 75 75-711 73
Ticket Services for Exhibitors | etickets@messefrankfurt.com | +49 69 75 75-51 51
Traffic | traffic@messefrankfurt.com | +49 69 75 75-66 00
Waste | waste@messefrankfurt.com | +49 69 75 75-69 11
Water | water@messefrankfurt.com | +49 69 75 75-66 78


Download contact details for all service teams as a PDF.

Hall inspectors can be reached on the following numbers:

CMF | +49 69 75 75-30 90
Festhalle | +49 69 75 75-63 36
Forum | +49 69 75 75-54 39
Torhaus |  +49 69 75 75-69 84
Hall 1 | +49 69 75 75-63 01
Hall 3 | +49 69 75 75-63 03
Hall 4 |  +49 69 75 75-63 04
Hall 5 | +49 69 75 75-63 05
Hall 6 | +49 69 75 75-63 06
Hall 8 | +49 69 75 75-63 08
Hall 9 |  +49 69 75 75-63 09
Hall 10 | +49 69 75 75-63 10
Hall 11 | +49 69 75 75-63 11
Hall 12 | +49 69 75 75-63 12

Telephone list with the numbers for all hall inspectors on the Frankfurt exhibition grounds.